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Questions about your account, a game or our policies? Send us a message and our team will reply by email.
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Messages are sent securely from our server to our support team. We usually reply within 1–2 working days.
Quick answers about games, coins, levels and sign-in. Visit Support
Ask to pause, restrict or delete your account. Write to Player Care
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Common questions.
I forgot my password
Choose “Forgot password” in the topic list above and send the message from the email on your account. We'll help you get back in.
A game isn't loading
Refresh the page and try another browser. If it still won't load, tell us which game and which device you're using.
How do I delete my account?
Sign in and use “Delete account” on your account page — it removes your account from our server straight away. You can also ask us here.